Refund policy

  • Returns
    All products purchased from Éclat de Femme can be returned within 14 days of receiving your order.

  • Return conditions
    To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging. You must also provide the receipt or proof of purchase.

  • Refunds
    Once we have received and inspected your returned item, we will send you an email to let you know whether your refund has been approved or rejected. If it is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.

  • Exchanges
    We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at contact@eclatdefemmefr.com

  • Shipping costs
    You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

  • Contact
    If you have any questions about our return policy, please contact us 
    Phone: +33 7 23 41 82 91 
    Email: contact@eclatdefemmefr.com